Effective Date: October 18, 2025
Last Updated: October 18, 2025
1. Introduction
Welcome to Tejidos by Natalia (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit our website or make a purchase from us.
By using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following types of information:
- Personal Information: When you make a purchase, contact us, or subscribe to our newsletter, we may collect your name, email address, shipping address, phone number, and payment details.
- Non-Personal Information: This includes your browser type, IP address, device information, and browsing behavior collected automatically through cookies and analytics tools.
- Cookies: We use cookies and similar technologies to enhance your shopping experience and understand how visitors use our site.
3. How We Use Your Information
We use your information to:
- Process and deliver your crochet orders.
- Send order confirmations, invoices, and shipping updates.
- Respond to your messages, questions, or requests.
- Improve our products, website, and customer service.
- Send promotional emails and updates (only if you have opted in).
4. How We Share Your Information
We value your trust and do not sell your personal information. However, we may share your data with:
- Service Providers: Such as payment processors (e.g., PayPal, Stripe), shipping companies, and email marketing services to fulfill your orders and communicate with you.
- Legal Requirements: When required to comply with applicable laws, regulations, or government requests.
5. Your Rights
Depending on your location, you may have rights to:
- Access, update, or delete your personal data.
- Withdraw consent to marketing communications.
- Request a copy of the information we hold about you.
To exercise these rights, contact us at tejidosbynatalia@gmail.com.
6. Data Retention
We retain your personal data only as long as necessary to fulfill your orders and comply with legal, accounting, or tax obligations.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration.
8. Children’s Privacy
Our website and products are not directed toward children under 13. We do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us:
Email: tejidosbynatalia@gmail.com
Business Name: Tejidos by Natalia