1. Are all your crochet items handmade?
Yes! Every piece is handcrafted by Natalia with care and attention to detail. Because each item is made by hand, small variations in size, color, or texture make every piece unique.
2. Do you take custom orders?
Yes. If you’d like a specific color, size, or style, you can email tejidosbynatalia@gmail.com to discuss a custom design. Please note that custom orders may require additional time to complete.
3. How long does it take to receive my order?
Processing times vary depending on the item and whether it’s made-to-order. Most ready-made pieces ship within a few days, while custom pieces may take one to three weeks. You’ll receive updates by email once your order is on the way.
4. What payment methods do you accept?
We currently accept PayPal for online orders and cash for in-person purchases. If you’d like to arrange a different payment method, please contact us directly.
5. How should I care for my crochet items?
Hand wash gently in cold water with mild soap and lay flat to dry. Avoid wringing or twisting to help your crochet piece keep its shape and softness.